What Families Say After Bringing a Puppy Home

We nearly backed out because we live nowhere near, but the delivery option meant that wasn't actually an issue. Our girl arrived calm, fed, and completely unbothered by the trip.

Asked a lot of questions before we committed and never once felt like I was being rushed into a decision. Bruce is 6 months old now and still the most confident dog on our street.

The health check paperwork was all there when we collected, no chasing needed. Small thing, but it told us this wasn't someone winging it.

Our puppy came from a proper family home, and honestly you can tell — she was completely unfazed by our kids, the hoover, the lot. Settled in within a couple of days.

Wasn't sure about buying a puppy without meeting the parents in person first, but got sent enough photos and info that I felt genuinely reassured before we paid the deposit.

Straightforward from the first message to pickup day. No pressure tactics, no vague answers when I asked about vaccinations. Would go back for a second dog without thinking twice.

Our little one had a tiny cough about a week after we got him, and they got back to me within the hour with advice — turned out to be nothing, but I appreciated not being brushed off.

Delivery day was actually a nice experience rather than something stressful — we got updates along the way so we weren't just sat there guessing.

She warned us upfront that dachshunds can be stubborn during training, which turned out to be completely true and honestly quite funny in hindsight. Wish more sellers were that honest.

Deposit process was clear from the start, no surprise costs added on later. What we were quoted is what we paid.

We'd never owned a dachshund before and had a lot of first-timer questions. Never felt like a silly question was too small to answer properly.

The puppy pack we went home with had more thought put into it than I expected — food she was already used to, a blanket that smelled like her littermates. Made the first night much easier.